How To Clearly Communicate In A Crisis

Want to write messages so clear you get zero follow-up questions? In 2019 I learned a framework to help you respond to an issue of sensitivity, adversity, or crisis. I’ve used this framework working as a product marketing manager. When things break for my customers, I have to let them know. Every time I sent [...]

Do You Use Your Blinker?

Remember that time you were driving, and that #%&! cut you off? It’s maddening. Why didn’t they use their blinker? It’s the easiest thing! Use one finger, and you give a courtesy heads up to all the other people piloting two-ton vehicles at speed. This is important with this new hybrid workplace we find ourselves [...]

I wish I wasn’t me

I’ve never wished I was someone else.  Often though, I wish I wasn’t me.  182 days ago, my best friend died. Every day since then has been a day of terrible discovery. I’ve learned things about myself. I’ve learned things about other people. Pink Blossoms I wish that I didn’t take things personally.  I wish [...]

Work relationships are best when you know these 3 actions

I believe work relationships would improve if we all focused on three key actions. My worst work relationship experiences were at the hands of, “random number generators.” These are the people that you have no idea what they will do in any situation. They would, in role-playing game terms, fall on the spectrum of chaotic [...]

3 Ways to Audit Your Network

Fail to audit your network and you’re neglecting a key responsibility on the care and maintenance of your relationships. If you’ve done the work to build a professional network, periodically you will want to audit your network. It’s sad but true, not everyone in your circle is actually a fan of yours. How can you [...]