Do you find yourself putting out fires at work? Do you have family members who make minor items major issues?
With friends & family and as a product marketing manager at Microsoft, I put out a lot of fires.
These fires are the result of fear, uncertainty, doubt, and on rare occasions straight up hostility.
The Resilient Communication Framework
This Resilient communication framework has helped me set the record straight in a way that addresses 95% of questions people can have on an issue. This allows us to act on solutions.
With this framework, you should be able to quickly orient folks to reality, and show a clear path forward.