How To Win Friends

So I was talking to a friend today, and she mentioned that I come off as the following: An ass, a bit abrasive, a bit harsh, etc.

She mentioned that I could probably communicate more effectively and appropriately.

She is right. My struggle has always been how i package my reaction to ridiculous things people say, and do. Everyday folks blow my mind, and I have a hard time concealing my surprise, or contempt. Any tips?

The Author

Sean Oliver

Sean Oliver is a management consultant in Seattle, WA